Why Hasn’t My UsenetServer Account Reset on My Rebill Date?
Why Hasn’t My UsenetServer Account Reset on My Rebill Date? Understanding Rebill Delays In most cases, accounts on recurring plans reset shortly after the scheduled rebill date. However, if your UsenetServer account hasn’t refreshed right away, this may be due to temporary delays in payment processing or plan renew…
Why Posting Isn’t Working On Your Account
Why Posting Isn’t Working On Your Account If you're seeing connection success but are unable to post to any newsgroups with UsenetServer, this is expected behavior until posting has been activated. Use the following link to contact UsenetServer Support: . Posting will be available shortly after support processe…
Set Up Your Newsreader for UsenetServer
Setting Up a Newsreader with UsenetServer Using a newsreader with UsenetServer is pretty straightforward once you know what to look for. Each newsreader might have its own layout and setup process, but the basics are the same across the board. At a minimum, every newsreader will ask for a few key pieces of informat…
Ticket submission not working
Support Ticket Submission Issues and Solutions If you're attempting to submit a support ticket and clicking the "Create Ticket" button yields no response, a pop-up blocker in your Web browser may be preventing the submission form from displaying. To resolve this issue, follow these steps: Disable Pop-Up Blockers …
Email addresses we will use for sending emails
Official UsenetServer Email Addresses To help you identify legitimate communications, UsenetServer only sends emails from addresses ending in @usenetserver.com or @usenetserver.net . If you receive an email that appears to be from UsenetServer but is sent from any other domain, it may be fraudulent. Always ver…
What do you mean by "completion"?
We peer (trade articles back-and-forth) with other news providers around the world to ensure that you get the most binary and text Usenet articles available. What Does Completion Mean on Usenet? Completion refers to how many articles are available on a Usenet provider’s servers compared to the total articles posted…
Removing Items from an NZB
Managing Items in Your NZB Shopping Cart To manage your NZB Shopping Cart effectively, follow these steps to remove specific items: * Access Your NZB Shopping Cart Navigate to your NZB Shopping Cart to view the list of items you've added. * Identify Items for Removal Locate the items you wish to remove fr…
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Sorting Options
Sorting Options in Global Search 2.0 Global Search 2.0 offers multiple ways to organize search results. Sorting options help narrow results by key attributes like age and size, making it easier to locate specific articles across Usenet newsgroups. Available Sorting Options Age Sorts search results based on how l…
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When is the credit/debit card pre-authorized?
When Is the Credit or Debit Card Pre-Authorized? During the UsenetServer sign-up process, a temporary hold may be placed on your credit or debit card. This pre-authorization is used to confirm the validity of your payment method. It is not an actual charge and will not result in a deduction from your account. The…
What are your terms of use?
UsenetServer Terms of Use UsenetServer provides access to Usenet under specific usage guidelines intended to promote responsible access and maintain system integrity. This is a summary. Full terms of use can be found here . All users of our service must agree to our terms of use. Please read them before joining our…
