Cancellations can be done through your control panel: https://accounts.usenetserver.com/
For other cancellation questions or requests, please contact our support team. In order to verify that the request is coming from the account holder, please include the following: full name, email address you supplied at sign-up, username, and the last 4 digits of the credit card used to bill the account.
If you choose to cancel your account, please provide us with a reason for doing so. We value and appreciate your feedback and use it to continuously improve our service!