You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Common Problems and Fixes > Why Hasn’t My UsenetServer Account Reset on My Rebill Date?
Why Hasn’t My UsenetServer Account Reset on My Rebill Date?
print icon

Why Hasn’t My UsenetServer Account Reset on My Rebill Date?

Understanding Rebill Delays

In most cases, accounts on recurring plans reset shortly after the scheduled rebill date. However, if your UsenetServer account hasn’t refreshed right away, this may be due to temporary delays in payment processing or plan renewal syncing.

What You Can Do

If you’re still waiting for your usage limits to refresh:

  • Check your payment method to confirm it was successfully charged.

  • Give the system a few hours—it may simply be delayed.

  • If there’s still no update after a short wait, log in to the Account Control Panel to verify your subscription status.

For further help, reach out to Support through the Help Center. A representative will review your account and confirm the next steps.

Feedback
0 out of 0 found this helpful

scroll to top icon