Resolving Access Issues with a Blocked UsenetServer Account

If your UsenetServer account is currently blocked, this article outlines the steps to help restore access and avoid further disruptions.

Stop Logging In Repeatedly

If you've recently had trouble signing in or attempted multiple logins in a short timeframe, pause for at least 15 minutes before trying again. Excessive login attempts may temporarily block your account.

Disable Newsreader Connections Temporarily

Before proceeding, close all open newsreader applications or disconnect them from the Internet. Active connections may interfere with the unblocking process.

Gather Required Details for Support

To expedite assistance, please collect the following information before contacting UsenetServer Support:

• Username: Your UsenetServer account username or the email address associated with your account.

• Current IPv4 Address: Visit a website such as ShowMyIP.com to find your active IPv4 address.

Once you have this information, reach out to the UsenetServer Support Team. They will review your account and respond with next steps.

Prevent Future Blocks

Here are a few tips to help avoid having your account blocked again:

• Check Newsreader Settings: Verify that your connections do not exceed the maximum allowed. UsenetServer allows up to 20 simultaneous SSL connections.

• Avoid Indexer Misconfigurations: If you're using an Indexer in combination with automated tools, confirm that they are properly set up and not sending excessive authentication attempts.

• Use a Stable VPN Server: If you access UsenetServer through a VPN, choose a stable server with a consistent IP address to prevent frequent IP switching, which can cause temporary blocks.