Support Center

General VPN Questions

What is a NAT Firewall?

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A NAT (Network Address Translation) firewall is a packet filter that helps prevent malicious attackers from exploiting your computer or mobile device. While connected to UsenetServer VPN, unsolicited transfers ...

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Is the NAT Firewall included with my account?

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Yes, UsenetServer does not charge an additional cost to be safeguarded against outside attacks by the NAT Firewall.

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Will my ISP know when I am connected to UsenetServer VPN?

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At most your ISP will see an encrypted connection to one of our secure VPN servers. They will not be able to see anything that is happening over your connection to our VPN server.

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Do you monitor my activity? What logs do you keep?

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We do not monitor or store logs for any customer's VPN activity.

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How does UsenetServer VPN prevent attacks?

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We prevent outside attacks by providing a NAT Firewall to all accounts.

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Where are the VPN servers located?

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Our servers are located in the following countries: Australia Belgium Brazil Denmark France Germany Hungary Japan Netherlands Poland Singapore South Korea Spain Sweden S...

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How do I know which server to connect to?

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To Change Location and Bypass Geoblocks Your server selection depends on where you would like to appear to be located. For example, if you live in the UK and you want to appear as though you live in the US, you...

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How do dynamic and static IP addresses differ?

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Each time a connection is made, a dynamic IP address will change whereas a static IP address will remain the same. We use dynamic or always changing IP addresses to protect the privacy of our users.

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What is included with a UsenetServer VPN subscription?

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All UsenetServer VPN accounts include the following features: 100% online security 7,000+ anonymous IP addresses 70+ servers in 17 countries OpenVPN, PPTP, L2TP Free and easy-to-use VPN softwar...

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What is a shared IP address?

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Shared IP addresses make it nearly impossible to single out one user's activity, because many users can use a shared IP address at the same time without compromising speed or security.

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