Support Center

General VPN Questions

What is a VPN?

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Secure, Private and Anonymous Connection A Virtual Private Network (VPN) serves as a protective encryption tunnel between your device, our servers and the internet. When your device is connected to one of our V...

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What does a VPN do?

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A VPN provides access to anonymous IP addresses all over the world, putting you in control of your Internet location and making your Internet connection safe from the prying eyes of your ISP, government spying ...

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What are the benefits of using our VPN?

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Using our VPN service, includes the following benefits: 100% Online Data and Traffic Security Access to the Ultra Fast Global VPN Servers Unlimited VPN Bandwidth Unlimited Server Switching and Usa...

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How does the UsenetServer VPN service work?

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To get started using our VPN, the first step is to use our software or manual config to connect to one of our many worldwide VPN servers. Once connected to a secure UNS VPN server of your choice, an anonymous I...

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Where do I find the Usenetserver VPN software?

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Our free and easy-to-use VPN software is located here. If you have any questions about our software please feel free to email our support team.

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What Types of VPN Connections Does UsenetServer Offer?

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We offer several different VPN options. Below are some differences and caveats to using them that ought to help you in deciding which one is best for you... Different Connection Types to Connect (Protocols): ...

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Will using a VPN slow down my Internet speed?

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The speed of your Internet connection is determined by the distance between your location and the VPN server you choose, and by the Internet connection speed provided by your ISP. So if you're close to the VPN ...

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Can a VPN help speed up my online gaming connection?

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Yes, it can help speed up your online gaming connection because your gaming traffic will be routed away from congested ISPs.

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What server should I use to speed up my online gaming connection?

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By connecting to a server that is closest to your location, you can sometimes speed up your online gaming connection.

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Why is one server faster than another?

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Server speed is dependent on the following factors: How many people are on a server at one time Your location and the location of the website you visit The route you take to the requested content ...

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Support requests are handled in the order in which received. Most emails are answered within a few hours. A confirmation email will be sent with a ticket ID.