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What is a Pre-Authorization?

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A pre-authorization is a temporary hold of a specific amount of the available balance on a credit / debit card. The pre-authorization is NOT a charge and you are not responsible for paying for it.

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What is a debit card pre-authorization hold?

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When you use your debit card to conduct a credit transaction (you do not enter your PIN), the amount is placed on hold and removed from your available balance immediately. The hold is usually released approxima...

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What is a credit card pre-authorization hold?

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The amount is placed on hold and removed from your available credit limit immediately. The hold is usually released approximately 72 hours after account cancelation if that cancelation takes place within the fr...

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What is a Paypal pre-authorization hold?

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The amount is placed on hold and removed from the available credit limit on the credit card linked to your PayPal account immediately. The hold is usually released approximately 72 hours after account cancelati...

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How does a debit card pre-authorization differ from a credit card pre-authorization?

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A debit card is tied to a bank account, so the pre-authorization removes funds from the available balance immediately where as a pre-authorization on a credit card removes those funds from a credit line. Due to...

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How much is the Pre-Authorization?

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We pre-authorize all credit / debit cards for the cost of a single month of the selected plan type for all accounts that are in a free trial period.

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When is the Credit / Debit Card Pre-Authorized?

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All credit / debit cards are pre-authorized when you finish creating a new account with us.

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When does the Pre-Authorization Get Released from the Credit / Debit Card?

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The hold is usually released approximately 72 hours after account cancelation if that cancelation takes place within the free trial period or when the transaction clears, whichever comes first. The actual lengt...

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Can the Pre-Authorization be Removed Sooner?

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How soon the pre-authorization can be removed depends on your credit / debit card company. We are unable to remove pre-authorizations directly; we can only place them. We have found that most credit/debit card ...

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Can I pay with a money order?

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Absolutely! However, there are some guidelines you must follow: There is a 3-month minimum. The money order must be paid in USD. All non-US funds will be rejected and may be returned to sender. Prin...

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