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New User Questions

How to find out more about UsenetServer VPN?

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To find out more about UsenetServer's VPN service, please review our VPN section.

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How do I get an existing newsgroup added?

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To have an existing newsgroup added to our servers, please send an email to our support department at support@usenetserver.com and include the name of the existing group you would like to have added.

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How do I create a newsgroup?

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Creating a newsgroup is a complex process. See our How to Create a Newsgroup page to guide you through the process. Feel free to email us if you have any questions.

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How can I contact support?

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If you are having trouble or just have a question or comment, we are here to help. For problems with our service, please reach out to our support team or message us on Facebook / Twitter.

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How can I traceroute my IP address?

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If you are experiencing connection problems to our servers, there may be a problem in network communication from your device to our servers. You can trace the path from our network to your desktop, laptop or mo...

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