Support Center

I received a "480 authentication required" error when trying to log on. What should I do?

If you see this error, your newsreader software is not configured to send your username and password when connecting to our servers. All of our accounts require that you log into our servers with the correct username and password. Please check your news client's configuration to verify that you have set your newsreader client to use a username/password when logging in and connecting to our servers.

Did you find this article helpful?